On occasion, the City must cancel curbside collection due to hazardous weather conditions or a number of other factors. In this case, any garbage not collected will be picked up on your next scheduled collection day. If the City cancels curbside collection in your area, residents may put out an additional 80-litre garbage container (maximum 20 kg/44 lbs) on their next scheduled collection day, for no additional fee.
Due to the unexpected nature of hazardous weather, there is not enough time to inform residents of any schedule changes, which is why the schedule is not pushed back one day for all zones, as happens when anticipated on public holidays. We understand that this may be frustrating for the zone(s) affected, however, this is an important part of the continuity of service for the community, and we appreciate the patience of those affected.